Privacy Policy

Introduction

Terra Law APC ("we," "us," or "our") is committed to protecting the privacy of individuals who visit our website or contact us regarding legal representation. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you interact with our website or submit a case inquiry.

By using our website at terralawapc.com, you agree to the practices described in this Privacy Policy.

No Attorney-Client Relationship

Submitting a contact form, free case review request, or any other communication through this website does not create an attorney-client relationship. An attorney-client relationship is only established through a formal written agreement signed by both you and Terra Law APC.

Do not send confidential or sensitive legal information through this website until such a relationship has been formally established in writing.

Information We Collect

Personal Information

When you submit a free case review or contact form, we may collect your name, phone number, email address, and details about your potential legal matter that you choose to share.

Usage Data

We may automatically collect information about how you browse our website, including your IP address, browser type, pages visited, and the date and time of your visit. This data is used solely to improve the performance and content of our website.

Communications

If you contact us by phone or email, we may retain records of that communication in order to follow up accurately on your inquiry.

How We Use Your Information

We use the information we collect to:

• Respond to case review requests and legal inquiries
• Determine whether we may be able to assist with your matter
• Schedule consultations with attorney Vincent Cortes III
• Communicate with you about your inquiry or active matter
• Improve the content and functionality of our website
• Comply with applicable legal and ethical obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

SMS Text Messaging

Terra Law APC may send text messages (SMS) to individuals who have provided their phone number and explicitly opted in to receive communications from us. Messages may include responses to inquiries, appointment reminders, and case-related updates.

SMS Terms of Service

If you consent to receive conversational or informational SMS from Terra Law APC, you agree to receive text messages from us related to your inquiry, consultation scheduling, and case communications. The following standard terms apply:

Providing your phone number and checking the SMS consent box on our contact form constitutes express written consent to receive text messages from Terra Law APC. Consent is not a condition of receiving legal services.

Confidentiality of Communications

While we take reasonable steps to protect information you submit through our website, internet communications are not guaranteed to be completely secure. If your matter is sensitive, we recommend contacting us directly by phone at (714) 430-3867.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience and gather analytics data. You may disable cookies through your browser settings at any time, though some features of the site may not function properly as a result.

Third Party Services

We may use trusted third party tools to support the operation of our website and practice, including Google Analytics, scheduling platforms, and form services. These providers are not permitted to use your information for any purpose beyond providing services to us and are subject to their own privacy policies.

We also maintain profiles on third party platforms including Google Business Profile and Yelp. Information submitted directly to those platforms is governed by their respective privacy policies.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of data transmission over the internet can be guaranteed to be completely secure.

Your California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information we collect about you
• Request correction or deletion of your personal information
• Opt out of the sale of your personal information — we do not sell personal data

To exercise any of these rights, please contact us at (714) 430-3867.

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has submitted information through our site, please contact us and we will remove it promptly.

Links to Third Party Sites

Our website may link to external platforms including Google Maps, Google Business Profile, Yelp, and the California State Bar. We are not responsible for the privacy practices of those platforms and encourage you to review their policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any updates will be posted on this page with a revised effective date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how Terra Law APC handles your information, please reach out:

• Terra Law APC — 2651 Saturn St, Brea, CA 92821
• Phone: (714) 430-3867
• Website: terralawapc.com
• Hours: Monday to Friday, 10:00 AM to 5:00 PM